Adventure Supplier may accept different payment methods depending on the customer’s location, currency, order value and the payment services currently available on our website.

Supported methods are displayed during checkout before an order is submitted.

Depending on availability, these may include:

• Credit or debit card payment options.
• Digital or electronic payment methods.
• Other payment methods specifically displayed during checkout.
• Approved invoice or payment arrangements for qualifying bulk and wholesale transactions.

Payment timing can depend on the payment method selected during checkout.

When you submit an order, your selected payment method may be authorized, charged or otherwise processed according to the rules of the applicable payment provider.

In some circumstances, an authorization may initially appear as a temporary pending transaction before the final payment is completed.

Customers must provide complete and accurate payment and billing information when placing an order.

By submitting a payment method, you represent that you are authorized to use that payment method for the transaction.

Payment authorization may be declined by a bank, card issuer, payment provider or other financial institution for reasons outside Adventure Supplier’s control.

Payments may be processed using third-party payment service providers.

Those providers may process transaction information required to authorize, complete, protect or refund the transaction.

Their services may also be subject to their own terms, privacy policies and security procedures.

Adventure Supplier aims to use appropriate checkout technologies and payment service providers to help protect customer transactions.

Payment information should only be entered through the designated website checkout or another payment method specifically provided for an approved order.

For your own security:

• Do not email us your full payment-card number.
• Do not send your card security code by email.
• Do not share account passwords with customer support.
• Verify that you are using AdventureSupplier.com before submitting payment information.
• Contact us if a payment request appears unusual or inconsistent with your order.

Product prices and checkout totals are displayed in the currency configured for the applicable shopping experience.

If your bank account or payment method uses a different currency, your bank, card issuer or payment provider may perform a currency conversion.

That provider may apply:

• Its own currency conversion rate.
• Foreign transaction charges.
• International payment fees.
• Other bank or payment-provider charges.

Charges imposed independently by a customer’s bank or payment provider are generally not controlled by Adventure Supplier.

To help protect customers and our business, orders may be reviewed for potentially unauthorized or suspicious activity.

An order may receive additional review where information appears unusual, inconsistent or requires further verification.

This can include situations involving:

• Billing or shipping information that cannot reasonably be verified.
• Unusual order values or quantities.
• Multiple unsuccessful payment attempts.
• Payment-provider security alerts.
• Suspected unauthorized use of a payment method.

We may request reasonable additional information, delay fulfillment while an order is reviewed, decline an order or cancel a transaction where reasonably necessary to address suspected fraud or unauthorized payment activity.

A payment may fail or be declined for a variety of reasons.

Common causes can include:

• Incorrect card or billing information.
• Insufficient authorization from the bank.
• Security restrictions.
• Spending limits.
• Expired payment credentials.
• Temporary payment-provider issues.

If your payment is declined, please verify the information entered or contact your bank or payment provider where appropriate.

A payment authorization may sometimes appear as pending while your bank or payment provider completes processing.

If you believe you have been charged more than once for the same Adventure Supplier order, please contact us with your order number and transaction information.

Approved refunds are generally returned through the applicable original payment method where reasonably available.

After a refund is issued, additional processing time may be required before the amount appears in your account.

Bank, card issuer and payment-provider processing times are outside our direct control.

Please review our Refund & Return Policy for additional information.

Bulk, wholesale and specially sourced orders may use transaction-specific payment terms.

Depending on the order, these terms may include:

• Advance payment.
• Deposits.
• Balance payments.
• Invoice-based payment arrangements.
• Transaction-specific payment deadlines.

Any applicable payment structure should be clearly stated in the relevant quotation, invoice, purchase agreement or other written order terms.

If you believe there is an error with a charge from Adventure Supplier, please contact us as soon as possible.

Providing your order number, transaction date, amount and a description of the issue can help us review the matter more efficiently.

You may also have separate rights through your card issuer, bank or payment provider.

Information associated with payments and orders may be handled in accordance with our Privacy Policy and the privacy practices of the applicable payment provider.

Please review our Privacy Policy for additional information regarding customer data.